F.A.Q.


Q: What is the quality of generic drugs?
A: The quality of generic drugs doesn’t differ from its brand name counterparts, even if they differ in shape and color. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream.


Q: How i can to order?
A: Just contact us through contact form or enquiry form, and we will provide you prices for medicines and shipping prices. We accept all orders through email manually, we accept all credit cards through the payment system.


Q: What shipping methods do you have?
A:  Registered Mail Shipping, EMS Shipping, DHL Shipping.


Q: How orders are being sent?
A: Our orders are sent in discreet looking packages without any information of the contents on the outside of the package.


Q: What if the package is damaged or something is missing?
A: In this case you need to contact our support team immediately and notify of the problem. We will send the parcel again.


Q: Can my order be delayed at customs?
A: All parcels pass through customs. It usually takes from 1 to 5 working days, in rare cases to 10 working days. If the parcel is delayed at customs for more than 10 working days, just contact us, we will send the parcel again.


Q: What amount do I have to pay for reship the product?
A:  We will reship the product free of charge. No additional charges will be placed.


Q: Do you have the money back guarantee?
A: Of Course, if you do not satisfied with quality of product or with our services, we always guarantee money back.